UK funds disabled assistance app for rail journeys


ITS (UK) member assist-Mi has received Government funding to develop and pilot a smartphone application that will help disabled rail passengers to request real time assistance during their journey, the company has announced.

Innovation agency Innovate UK is providing £260,000 for the 18 month ‘SMART’ – Spontaneous Mobile Accessible Rail Travel – project.

The solution aims to put an end to current practices that mean disabled assistance on trains needs to be booked 24 hours in advance, which reduces travel planning flexibility and can cause problems if a service is missed, delayed or cancelled.

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